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Privacy Policy
Last Updated ; 29, July 2026.
Iceforest Refrigeration Nigeria Ltd. ("Iceforest," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when you visit or interact with our website.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an enquiry, request a quotation, contact us, or use any of our online services.
By using our website, you acknowledge and agree to the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with our website, we may collect the following types of information:
Personal Information
You may voluntarily provide personal information when you:
- Submit a contact or enquiry form
- Request a quotation
- Request information about our products or services
- Contact us by email, telephone, or other communication channels
- Subscribe to our newsletter or marketing communications
- Make an online enquiry regarding our refrigeration equipment
This information may include:
- Full name
- Company or organisation name
- Email address
- Telephone number
- Business address
- Delivery or project location
- Information about your refrigeration requirements
- Any other information you choose to provide in your message or enquiry
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically. This may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referring website
- General location information
- Website usage and interaction data
This information is generally used for website security, performance monitoring, analytics, and improving the user experience.
2. How We Use Your Information
We may use the information we collect to:
- Respond to your enquiries and requests
- Provide quotations and product information
- Understand your refrigeration and equipment requirements
- Provide customer support and technical assistance
- Process and manage business enquiries
- Improve our products, services, and website
- Communicate with you regarding our products and services
- Send relevant marketing communications where permitted by applicable law
- Maintain website security and prevent fraudulent or unauthorised activity
- Analyse website traffic and user behaviour
- Comply with applicable legal and regulatory requirements
We will only use your personal information for legitimate business purposes and in accordance with applicable data protection laws.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, understand how visitors use our website, and enhance the overall user experience.
Cookies are small text files stored on your device when you visit a website. They may help us remember your preferences, analyse website traffic, and improve website performance.
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of our website.
4. Website Analytics
We may use third-party analytics services to help us understand how visitors interact with our website. These services may collect information such as your IP address, device information, browser information, and website usage data.
The information collected through analytics services is generally used in an aggregated or anonymised form to help us improve our website, content, and services.
5. Sharing Your Information
Iceforest Refrigeration Nigeria Ltd. does not sell, rent, or trade your personal information to third parties.
We may share information where reasonably necessary with:
- Trusted service providers who help us operate our website or business
- Website hosting, analytics, or technical service providers
- Professional advisers where necessary
- Government authorities or regulatory bodies where required by law
- Law enforcement agencies where legally required
Where we work with third-party service providers, we take reasonable steps to ensure that your information is handled appropriately and securely.
6. Data Security
We take reasonable administrative, technical, and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. While we take reasonable precautions to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain appropriate business records, resolve disputes, enforce agreements, or comply with legal and regulatory obligations.
The length of time we retain information may vary depending on the nature and purpose of the information.
8. Third-Party Websites
Our website may contain links to third-party websites, social media platforms, or other external services.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any external websites you visit.
9. Your Privacy Rights
Depending on applicable data protection laws, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information where legally permitted
- Request restriction of certain processing activities
- Object to certain uses of your information
- Withdraw consent where processing is based on consent
- Request information about how your personal information is processed
To exercise any applicable privacy rights, please contact us using the details provided below.
We may need to verify your identity before processing certain requests.
10. Marketing Communications
Where permitted by applicable law, we may contact you with information about our products, services, promotions, or business updates.
You may opt out of receiving marketing communications from us at any time by contacting us or following the unsubscribe instructions provided in the relevant communication.
Please note that you may still receive essential communications relating to enquiries, quotations, transactions, or services you have requested.
11. Children's Privacy
Our website and services are intended primarily for businesses, organisations, and general audiences. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or data protection obligations.
When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to remain informed about how we protect your information.
13. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your personal information is handled, please contact us
We will make reasonable efforts to respond to privacy-related enquiries within a reasonable timeframe.
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By using this website, you acknowledge that you have read and understood this Privacy Policy.